Shipping policy


Shipping & Delivery Policy

Hose & Bones Graphic Designs, LLC

I. Carrier Logistics & Shipping Rates

  • Carrier Partners: We ship via USPS, FedEx, and UPS. The specific carrier is selected based on order weight, dimensions, and destination to ensure the most efficient delivery.


  • Rate Calculation: Shipping rates are calculated in real-time at checkout. These rates vary by weight and destination and are set entirely by the third-party carrier (USPS, FedEx, or UPS), not by Hose & Bones Graphic Designs, LLC.


  • P.O. Box Deliveries: Please note that UPS and FedEx cannot deliver to P.O. Boxes. If a P.O. Box is provided as the shipping address, your order will automatically default to USPS.


  • Order Processing: Orders are fulfilled chronologically. Orders placed after [Insert Time, e.g., 2:00 PM EST] or on weekends/holidays will begin processing the next business day.








II. Additional Carrier Services & Disclaimer

  • Tracking Number: A tracking number is issued via email once the carrier accepts the package. Please allow 24–48 hours for the carrier’s system to reflect the first scan.


  • Additional Services Disclaimer: Hose & Bones Graphic Designs, LLC holds no responsibility for the failure of additional carrier services, including but not limited to Signature Confirmation or Additional Shipping Insurance.

    • Any such services requested are at the sole expense of the customer.

    • Any claims regarding the failure of these specific services must be directed to the carrier, as we have no control over carrier personnel or their internal delivery protocols.


III. Transfer of Liability & Theft (Waiver)

  • Liability Waiver: Once a package is scanned as "Delivered" by the carrier (USPS, FedEx, or UPS), Hose & Bones Graphic Designs, LLC is no longer liable for the package.

  • Theft & Porch Piracy: Liability for theft or loss after successful delivery rests solely with the customer. We highly recommend shipping to a secure location or a business address to ensure safe receipt.

  • Non-Delivery Claims: If a package is marked "Delivered" but not received, you must report it within 7 days with a Carrier Claim Confirmation. In these instances, we offer a one-time replacement only; no cash refunds will be issued.

IV. International Shipping & Force Majeure

  • Landed Costs: All import duties, taxes, and customs fees are the sole responsibility of the customer and are non-refundable.


  • Uncontrollable Events: We are not liable for transit delays caused by natural disasters, carrier strikes, or government-imposed restrictions.